The 5 Notice Letters Every Property Manager Sends Every Month (With Templates)
Every property manager reading this knows the pattern. It's the first Monday of the month. You open your rent-roll spreadsheet, filter to tenants whose rent is overdue, and start writing individual reminder emails. Then the rent-review letters for the three leases hitting the annual increase window. Then the inspection notices for next week's routine inspections. Then the monthly income statements for landlords.
50 tenants, 20 landlords, four hours.
This article gives you the five most common property-management letters, with template text you can paste into a Word document and adapt. At the end, we'll show you how to send all of them personalised — with per-recipient PDFs attached — in about twenty minutes.
A note on jurisdiction: these templates use Australian tenancy terminology (rent, bond, tenancy agreement) but the workflow works globally. Where a legally-required notice period or format applies in your jurisdiction, add it yourself before sending — this article is a workflow guide, not legal advice.
1. Rent review notice (annually per property)
Sent at the legally-required notice period before a rent increase (60 days in most Australian states). High-friction letter because each property has different current rent, new rent, and effective date.
Variables: {{firstname}}, {{property_address}}, {{current_rent}}, {{new_rent}}, {{effective_date}}, {{agent_name}}
Hi {{firstname}},
Formal notice: your weekly rent for {{property_address}} will
increase from ${{current_rent}} to ${{new_rent}} per week,
effective {{effective_date}}.
The increase reflects current market rates for comparable
properties in the area. Attached is a comparative market
analysis showing the reasoning.
If you'd like to discuss the review or arrange a call, please
reply to this email or phone the office.
Kind regards,
{{agent_name}}2. Rental arrears reminder (monthly, as needed)
The letter every property manager has to send more often than they'd like. Attach a copy of the outstanding invoice as a PDF — softens the ask and closes the “I didn't realise” excuse.
Variables: {{firstname}}, {{property_address}}, {{amount_due}}, {{days_overdue}}, {{payment_reference}}
Hi {{firstname}},
A quick reminder: rent for {{property_address}} is
{{days_overdue}} days overdue. Current outstanding balance:
${{amount_due}}.
Attached is a copy of the current rental ledger for your records.
Payment can be made using reference {{payment_reference}}.
If there's something we need to know — hardship, changed bank
details, a query about the amount — please reply so we can sort
it out promptly.
Kind regards,
{{agent_name}}3. Routine inspection notice (quarterly)
Sent the legally-required notice period ahead of a scheduled inspection (usually 7-14 days depending on state).
Variables: {{firstname}}, {{property_address}}, {{inspection_date}}, {{inspection_time_window}}, {{inspector_name}}
Hi {{firstname}},
Notice of routine inspection for {{property_address}}:
- Date: {{inspection_date}}
- Time window: {{inspection_time_window}}
- Inspector: {{inspector_name}}
The inspection is a standard check of the property's condition
and takes about 15-20 minutes. You don't need to be home — we
have the keys — but you're welcome to attend if you'd like.
If this time doesn't work, please reply within 3 days so we can
arrange an alternative that meets the notice requirements.
Attached: the inspection checklist we'll be using so you know
what to expect.
Kind regards,
{{agent_name}}4. End-of-lease / vacate notice (as leases end)
Sent 30-60 days before lease expiry with vacate instructions and bond return process.
Variables: {{firstname}}, {{property_address}}, {{lease_end_date}}, {{bond_amount}}, {{final_inspection_date}}
Hi {{firstname}},
Your tenancy at {{property_address}} ends on {{lease_end_date}}.
Attached is the vacate pack, which covers:
- Cleaning expectations and the professional-cleaning list we
accept
- Final inspection: {{final_inspection_date}}
- Bond release process (bond held: ${{bond_amount}})
- Utility and mail-forwarding checklist
Please read it in full — most bond disputes come from surprises
about expectations rather than actual condition. If anything is
unclear, reply and I'll walk you through it before the final
inspection.
If you'd like to renew rather than vacate, let me know within
the next 14 days.
Kind regards,
{{agent_name}}5. Monthly landlord statement (monthly per landlord)
The one letter that goes to landlords not tenants. Attach the month's income statement as a PDF. Landlords who see regular, personalised communication switch agencies less often.
Variables: {{firstname}}, {{property_address}}, {{statement_month}}, {{rent_collected}}, {{expenses}}, {{net_disbursement}}
Hi {{firstname}},
Your {{statement_month}} property statement for
{{property_address}} is attached.
Summary:
- Rent collected: ${{rent_collected}}
- Expenses (repairs, fees): ${{expenses}}
- Net disbursement to your account: ${{net_disbursement}}
The full statement PDF includes tenant activity, maintenance
notes, and lease events for the month.
Any questions or items you'd like to discuss for next month,
please reply or book a call.
Kind regards,
{{agent_name}}How to send all of them personalised in about 20 minutes
The templates above use {{variable}} placeholders that get replaced with each recipient's real data. Every property management software (Console, PropertyMe, Rex, etc.) exports tenant and landlord data as CSV — that's the input. The workflow:
- Export the tenant or landlord list from your PM software as CSV (columns like firstname, property_address, current_rent, etc.)
- Match your CSV column names to your template variables
- Upload the CSV + Word template to a mail-merge tool
- Write the email body once (with the same
{{variables}}) - Click send
The tool renders each recipient's letter as a personalised PDF, attaches it to a personalised email, and sends from your own agency mailbox — so replies come straight back to you, and every email lands in your Sent folder as if you'd written each one manually.
Full disclosure: NoticeFlow is our tool. If per-recipient PDF attachments and personalised emails at agency scale are the pain point, you can send 50 tenant notices in about 4 minutes wall-clock, or 500 in about 20. Free trial gives you 10 emails to test with, no credit card needed.
Alternatives worth mentioning if it's not the right fit:
- Your PM software's built-in bulk email (Console, PropertyMe, Rex) — usually text-only, no personalised PDF attachments, sends from a system address recipients don't recognise
- Yet Another Mail Merge — Gmail-native, but no PDF attachment support at all
- Manual Word mail merge + attach-and-send macros — works but fragile past ~50 recipients and only works in Windows Word with a specific Outlook setup
What to do next
- Copy the 5 templates above into
.docxfiles, adapt the wording to your agency's voice + local tenancy law, save them in a shared folder for your team - Next time you're about to send a monthly batch by hand, try NoticeFlow instead — free 10 emails to test with, no card required
- If your agency sends 100+ personalised letters per month, four hours of your first-Monday-of-the-month batching are yours to reclaim